Privacy Policy

Welcome to Dhimson Travel. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

1.1. Personal Information: We may collect personal information that you provide to us, including but not limited to your name, email address, phone number, passport details, and payment information when you make a booking or contact us.

1.2. Technical Information: We collect information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior through cookies and other tracking technologies.

2. How We Use Your Information

2.1. Booking and Service Fulfillment: We use your personal information to process and manage your travel bookings, provide customer support, and deliver the services you request.

2.2. Communication: We may use your contact information to send you updates about your booking, promotional offers, and other information related to our services. You can opt-out of receiving marketing communications at any time.

2.3. Improvement of Services: We use technical information to analyze website usage and improve our services, enhance user experience, and ensure that our website is functioning effectively.

3. Sharing Your Information

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in providing our services, such as airlines, hotels, and payment processors. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was shared.

4. Data Security

4.1. We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no data transmission over the internet or electronic storage system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1. Access and Correction: You have the right to access and update your personal information that we hold. You can request access to your information or make corrections by contacting us.

5.2. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.

5.3. Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations we may have.

6. Cookies and Tracking Technologies

6.1. We use cookies and similar tracking technologies to collect information about your browsing behavior and enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

7.1. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

9.1. If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us 

Thank you for trusting Dhimson Travel with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience.